DELIVERY UPDATE – COVID-19 12th July 2020
With the uncertainty surrounding Covid-19 coronavirus and its full impact, we want to reassure all our customers that we are working hard to ship items as quickly as possible.
Items which are showing in stock online are available for delivery within 3 working days. These do not include some bullion items which are on pre-order as their release is in coming weeks.
We are working closely with all our suppliers to secure more physical stock despite the increased global demand and swiftly increasing wholesale premiums.
Due to high demand, our working hours are Monday to Friday 10am -4.30pm.
The delivery timescale is within 3 working days.
Due to on-going disruption, Next Day Delivery is not available.
Please note there is no collection service available.
As normal there is no statutory right to cancel an order once placed under the Financial Services (Distance Marketing) Regulations 2004. Please see our Terms and Conditions for more information. Please note any cancellations will incur a £35 termination fee plus any adverse changes in the metal spot price.
Please note all the prices are fixed and no further discount is available other than what is on the site.