Payment Options

You can place your order online or visit our Birmingham showroom to purchase bullion using one of the following payment methods:

1. Debit Card or Showroom Collection

Online Payments
We accept UK personal debit and credit cards for orders up to £4,000. Cards must be enrolled in Mastercard SecureCode or Verified by Visa.

Please note:

• Business, prepaid, and international cards are not accepted
• Additional identity verification may be required, including photographic ID and proof of address

If you choose to pay online and collect your order from our showroom, you must bring:

• The payment card used
• Two forms of identification:
  
  • A passport and photo driving licence, or
  • A passport or photo driving licence plus a recent utility bill (dated within the last three months)

Showroom Payments
You may pay by debit card in our showroom via chip and PIN.

Please note:

• Apple Pay and Google Pay are not accepted
• We recommend informing your bank in advance to ensure a smooth authorisation process

If placing an order over the phone, a secure payment link will be sent to your email, allowing you to complete payment online.

There are no charges for debit card payments.

2. Bank Transfer

You may place your order online and select bank transfer at checkout, or arrange your order by phone or in our showroom.

• Payment must be initiated immediately to lock in the price
• Please use your full name or order number as the payment reference

Important information:

• Payments not received within 24 hours may be cancelled or re-priced and could incur an administration fee
• Orders paid by bank transfer will only be processed once funds have cleared and been held in our account for 24 hours before collection or delivery

Additional details:

• UK Faster Payments are free of charge
• Bank transfers typically clear within 24 hours
• International payments may take up to 3 working days and incur a £10 administration fee

Fully Insured

All orders, deliveries, and vaulting services are fully insured through Lloyd’s of London, providing complete peace of mind throughout your purchase journey.